Etappe Tours

Welhaak 30

8061 LJ

The Netherlands

+31622118408

  • Facebook Social Icon

General Conditions

Organization

Stage Cycling Tours is part of Etappe Tours, registered at the Chamber of Commerce under the Chamber of Commerce number 72383275. The organization is located in Hasselt, the Netherlands and only active online. Stage Cycling Tours will be referred to as ECT in these conditions 

Register

You can register for one or more customized cycling trips per group. Registration is possible as long as it is published on the website. Register in time to avoid disappointment. In order to guarantee quality and safety, we use the principle that the group should not be larger than 15 people. For the pre-planned bike tours (except the Wielertocht Op Maat) a minimum participation of 6 to 8 people is required. The maximum number of participants depends on the nature of the trip chosen by the organization. The registration closes as soon as the registration deadline has expired or as soon as the trip is fully booked.

Waiting list

If the journey is fully booked, ECT offers you the possibility to put you on a waiting list. In case of cancellation of a participant, the next following on the waiting list will be contacted by ECT. You will then still have the chance to permanently register you on the trip.

Annulering door ECT

ECT reserves the right to cancel a trip due to serious safety reasons, such as natural disasters, extremely bad weather conditions and political instability. The full travel sum will then be refunded to your bank account.

With the participation of less than 8 people, we reserve the right to cancel the trip unless specifically stated otherwise by ECT. Cancellation of the trip by ECT will be communicated to the participants by email as well as in writing.

Cancellation by participant

The participant may terminate the contract at any time before the start of the bicycle tour against payment of an appropriate and justified termination payment, namely:

free cancellation - up to 4 weeks before the start of the tour.

cancellation at 50% of the total price - From 4 weeks to 2 weeks before the start of the tour

cancellation at 100% of the total price - from 2 weeks before the start of the tour

Participation transfer

The participant can transfer the participation to the bicycle tour to another person, subject to a period of two weeks, against the payment of € 20 for administration costs. The transferring participant must inform Etappe Tours about this no later than 2 weeks before the start of the trip. The participant, who is responsible for replacement, must transfer all relevant data from the replacement participant to ETC. ECT will then contact the replacement as soon as possible

 

Garantiefonds

Since 1 February 2019 we have joined the GGTO guarantee fund.

The GGTO Foundation guarantees that you will get back the already paid part of your travel sum if the tour operator comes into financial insolvency. This can be before your departure, but also during your stay on location. In addition, the GGTO Foundation guarantees your return during your stay if the tour operator can no longer take care of this due to financial inability. The tour operator will charge the consumer a fixed amount of 15 euros per booking for this guarantee. This will build and maintain the guarantee fund.

Prices

The prices displayed on the website are subject to typing errors and changes.